Corium achieves NPS 84.4 and consolidates its position in the excellence zone!

In 2025, Corium achieved a milestone that fills everyone involved with pride: an NPS (Net Promoter Score) of 84.4 . This score places us in the zone of excellence , a range from 75 to 100, which indicates not only a high level of satisfaction but also customer loyalty and willingness to recommend our products and services .

For us, this result is more than just a number; it's proof that we're on the right track. It reflects the sum of essential factors: the trust of those who walk with us, the solid partnership of our representatives, and the daily commitment of the entire Corium team to delivering quality, innovation, and excellent service.

What is NPS and why is it so important?

The Net Promoter Score is an internationally recognized methodology for measuring customer satisfaction and loyalty. Through a simple question— "On a scale of 0 to 10, how likely are you to recommend our company to a friend or colleague?" —you can understand how much of a positive impact the brand experience is having.

The results are classified into zones:

• Zone of Excellence: 75 to 100

• Quality Zone: 50 to 74

• Improvement Zone: 0 to 49

• Critical Zone: from -100 to -1

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Being in the zone of excellence means that Corium has a highly satisfied customer base, who recognize our work and become true promoters of the brand.

The Formula for Excellence: Chemistry, Connection, and Purpose

At Corium, we believe that true "chemistry" lies in how we connect people, processes, and purpose. It's a job that requires strategic intelligence, consistency, and, above all, active listening to those who trust us.

Each piece of feedback we receive is carefully analyzed and transformed into fuel for further development. We don't see NPS as a milestone, but rather as an indicator that the path we've taken together is generating real, lasting results .

Gratitude to those who are part of this journey

This recognition is only possible thanks to the trust of our customers, the dedication of our representatives and the commitment of each Corium employee.

We will continue working to maintain—and exceed—this level of excellence, transforming each interaction into an opportunity to create value, strengthen relationships, and build an even stronger future.

With the right chemistry, we continue to transform connection into results.